July 16, 2024
St. Peter’s Health, the first healthcare system in Montana to achieve ISO-9001 quality management certification, was recently notified following an annual on-site survey from the Centers for Medicaid and Medicare (CMS) accrediting agency DNV-GL Healthcare that is has been granted re-certification. Regarded as one of the highest quality standards in the world, ISO is an independent non-governmental organization that measures and awards companies and organizations based on their adoption and adherence to quality processes and standards. The ISO-9001 standard is based on quality measurement principles like a strong customer focus, process approach, governance, and commitment to continual improvement.
St. Peter’s started its ISO-9001 quality management journey in 2018 and was awarded initial certification in August 2021. CMS conducts annual onsite surveys for all health systems, and eligibility for ISO 9001 re-certification is conducted every three years. Learn more about quality management at St. Peter’s: ISO-9001:2015 certification | St. Peter's Health (sphealth.org)
