April 26, 2018
St. Peter’s Health has been notified that area residents are receiving calls where representatives claim they are with the health system or the caller ID number appears it is from St. Peter’s Health even though the calls do not originate from the organization’s facilities and the callers are not St. Peter’s Health representatives. SPH informed the community about spoofed calls in August 2017, and this scam appears to be very similar.
St. Peter’s Health reminds Helena area residents to not share personal information over the phone to an unknown or suspicious caller.
“We believe these callers are part of a phone scam and we can confirm they do not represent St. Peter’s Health. At this time, St. Peter’s Health is not running any sort of promotion” said Andrea Groom, St. Peter’s Health Vice President of Communications. “So far, we are not aware of any personal information being shared or compromised as a result of this scam.”
Scammers are able to make calls from what look like credible, recognizable and local numbers. Often they claim they are representatives of the organization or offer an incentive like a vacation or cruise to gain your trust and request personal information.
St. Peter’s Health is monitoring the situation and will continue to keep the community informed. Residents who receive a call they are not expecting, especially if asked to share their personal information, should take the following steps:
- Ask for the name of the caller.
- Hang up and call the organization or institution back directly using the main number.
- If the suspected caller claims to be calling from St. Peter’s Health, call the main line at 442-2480.
If you have received a spoofed call, or believe you have been a victim of a scam, be sure to contact the Office of Consumer Protection. The public can also learn more about scams, frauds and alerts visit www.fcc.gov.